🎁 2023 Holiday Info - Shipping & Sales 🎁

🎁PRINT ON DEMAND ITEMS(AHL HOODIES, AHL TANKS, SLAPSHOT CHIEFS, SEATTLE METROPOLITANS, TRASHERS, USA & NATIONS COLLECTIONS) XMAS SHIPPING CUTOFF IS: MONDAY 12/4!🎁

DECEMBER HOLIDAY SHIPPING CUT-OFF DATES:

🚚 2023 USPS Holiday Shipping and Mailing Deadlines

Within the Lower 48 (excludes Alaska and Hawaii)

• USPS Ground Advantage — Dec. 16
• First-Class Mail (including greeting cards) — Dec. 16
• Priority Mail — Dec. 18
• Priority Mail Express — Dec. 20

Alaska

• USPS Ground Advantage — Dec. 16
• First-Class Mail — Dec. 16
• Priority Mail — Dec. 18
• Priority Mail Express — Dec. 20

Hawaii

• USPS Ground Advantage — Dec. 16
• First-Class Mail — Dec. 16
• Priority Mail — Dec. 16
• Priority Mail Express — Dec. 20

Air/Army Post Office (APO), Fleet Post Office (FPO), Diplomatic Post Office (DPO)

• USPS Ground Advantage — Nov. 6
• First-Class Mail — Dec. 9
• Priority Mail — Dec. 9
• Priority Mail Express Military Service — Dec. 15*

* PMEMS not available for APO/FPO/DPO AE ZIPs 093

International Mail

Shipping deadlines for international mail vary depending on the destination. Check out International Mail and Shipping Services for details. The Postal Service is a secure shipping option that meets international mail shipping needs to over 180 countries.

WAREHOUSE HOLIDAY SHIPPING SCHEDULE:

We will be closed 12/22/23 - 12/25/23 for Christmas and will be back in on Tuesday 12/26/23.

We will be closed 1/1/24 - 1/2/24 for New Year's and will be back in on Wednesday 1/3/24.

Shipping Details:

Our holiday orders will ship out the same day unless the order is placed after our daily cutoff of 3pm EST.  The delivery time is based on the shipping method selected, but they're all very fast!

Product Sizing Details:

Our "Hockey Tanks"(Men's & Women's) fit slightly larger than normal US t-shirt sizes. Our Hockey Shorts and Joggers are based on waist-size and length. You can find the full sizing chat here:
https://benchclearers.com/pages/sizing-chart 

🎁 HOLIDAY Returns & Exchanges Policies:
Our Return & Exchange policy lasts 30 days from when you receive your order. If 30 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging and with original hang-tags.

To complete your return or exchange, we require a receipt or proof of purchase.

Once your return or exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund or exchange will be processed.
For refunds: a credit will automatically be applied to your credit card or original method of payment within 2 days.
For exchanges: Your exchange order will be shipped out within 2 days.

Returns
If you need to return an item, send us an email at info@benchclearers.com with the subject "RETURN REQUEST: ORDER ##" with your name, order #, and which item(s) you are returning.  Then ship back to us and provide the tracking number of your return shipping(See below "Shipping of Returns & Exchanges").

Exchanges
If you need to exchange an item for a different item or size, send us an email at info@benchclearers.com with the subject "EXCHANGE REQUEST: ORDER ##" with your name, original order #, which items you want to exchange and which items you want to exchange them for.  Then ship back to us and provide the tracking number of your return shipping(See below "Shipping of Returns & Exchanges").

Shipping of Returns & Exchanges
To return or exchange your item(s), please mail your item(s) to:
Bench Clearers Inc. C/O Southern Kentucky Warehouse
16200 Bowling Green Road
Rockfield, KY 42274

* You will be responsible for paying for your own shipping costs for returning or exchanging your item(s). Shipping costs are non-refundable. Make sure to get a tracking number to provide us with to process the return or exchange.

** Returns & Exchanges are not eligible for select print-on-demand BC apparel products.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an order over $130, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@benchclearers.com.